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Our office hours are Monday-Friday from 8:30am to 5:30pm.

We are located at the corner of Broadway and Colfax, one block away from the state capitol, in the former Denver Post Building. Our offices are located on the 11th floor, and parking is available at several locations nearby.

If you are coming to claim a prize, you will need to bring a picture ID (Colorado Drivers License, ID Card, or Military ID Card) and if claiming money, your Social Security Card. You may send someone to claim your prize for you, but that person MUST bring a copy of YOUR I.D. or Driver's License. You must come IN PERSON for cash prizes or prizes valued at more than $600. Unfortunately we CANNOT mail any prizes.

All prizes (except tickets) must be claimed within 30 days of winning. Failure to claim prizes within 30 days may result in forfeiture of the prize. Tickets must be picked up before 5:30pm on the last business day before the event. Unclaimed prizes may not be substituted or replaced.

MIX VIP Club prize winners will receive an e-mail with specific instructions on claiming their prizes. The e-mail will specify any deadlines in claiming those prizes.